ERROR MESSAGE EXAMPLES

SBB

error message

AFTER

booking error message

What kind of problem occurred and how can the customer find answers so that they will finish their purchase?

Solution:

Booking Error

Your booking was unsuccessful because of an account issue.

error message copy

These are real life examples where the error message was unhelpful. My task was to first make the message and the content useful. I addressed the specific problem and provided the user solutions.

SAP

error message

AFTER

fiori error message:

The message isn't clear.

Is it a glitch or a software or login failure?
What is really going on here and how can we fix it?

Solution:

This login is not authorized or app data is missing.

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